You receive a decline error at checkout if you attempt to use funds with a personal money-transferring app such as Venmo, Cash App, Zelle, or Xoom.
GiveCard is a digital card, the league will need to be able to accept debit card transactions to use the funds.
Options:
- The League can set up a free business PayPal / Square / Stripe account. This needs to be a business account. Personal accounts will be declined.
- Leagues can set up a business square/swipe account. Personal accounts will be declined.
- Ensure the amount at checkout does not exceed the amount that is available in your GiveCard, processing fees need to be factored into the final amount. Chargers that exceed the amount in your account will decline.
Reach out to support@givecard.io or 908-529-0955 if you need any additional assistance with your GiveCard account. They are available to assist you 24/7!